top of page

Policies & Guidelines


Please see below the guidelines currently available, as well as placeholders that will be completed as the application is progressively completed.

Infusionist User Manual

This manual will contain all of the instructions on how to effectively use all of Infusionist's features and get the most out of the application.

This document contains all of Infusionist's brand guidelines for all media and marketing applications. This is posted mostly for those collaborating with Infusionist. 

Policies // Privacy

Please see below the policies pertaining to both the Infusionist website, and Infusionist iOS applications currently available, as well as placeholders that will be completed as the application is progressively completed.

Privacy Policy

Infusionist EULA

END USER LICENSE AGREEMENT This License Agreement was last updated July 29, 2022 ___________________________________________ Infusionist is licensed to You (End-User) by Infusionist, located and registered at Thunder Bay, Ontario, P7B5W5, Canada ("Licensor"), for use only under the terms of this License Agreement. By downloading the Licensed Application from Apple's software distribution platform ("App Store"), and any update thereto (as permitted by this License Agreement), You indicate that You agree to be bound by all of the terms and conditions of this License Agreement, and that You accept this License Agreement. App Store is referred to in this License Agreement as "Services." The parties of this License Agreement acknowledge that the Services are not a Party to this License Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Infusionist, not the Services, is solely responsible for the Licensed Application and the content thereof. This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions ("Usage Rules"). Infusionist acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not conflicting with them. Infusionist when purchased or downloaded through the Services, is licensed to You for use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. Infusionist is to be used on devices that operate with Apple's operating systems ("iOS" and "Mac OS"). TABLE OF CONTENTS 1. THE APPLICATION 2. SCOPE OF LICENSE 3. TECHNICAL REQUIREMENTS 4. MAINTENANCE AND SUPPORT 5. USE OF DATA 6. USER-GENERATED CONTRIBUTIONS 7. CONTRIBUTION LICENSE 8. LIABILITY 9. INDEMNITY 10. LIMITED WARRANTY 11. PRODUCT CLAIMS 12. LEGAL COMPLIANCE 13. CONTACT INFORMATION 14. TERMINATION 15. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY 16. INTELLECTUAL PROPERTY RIGHTS 17. APPLICABLE LAW 18. MISCELLANEOUS 1. THE APPLICATION 1.1 Infusionist (the "Licensed Application") is a piece of software created to facilitate infusion rate and flow calculation, create timers and reminders that are labeled and assigned to patient room numbers, and receive smart notifications — and customized for iOS mobile devices ("Devices"). It is used to input nursing tasks to receive notifications that will keep you on track to complete each caregiving task on time. 1.2 By using the Licensed Application, You understand that it was designed only for medical professionals, not suitable for others and is not a substitute for clinical or physician reasoning. You understand that the Licensed Application is merely a reference that must be used with other methods to certify the validity of the calculated data. You understand the Licensed Application does not replace other diagnostic or therapeutic methods and that its use does not hold the creators responsible for any damages arising from its use regardless of the circumstances. 1.3 The Licensed Application is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Licensed Application. You may not use the Licensed Application in a way that would violate the Gramm-Leach-Bliley Act (GLBA). 2. SCOPE OF LICENSE 2.1  You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You (End-User, The Purchaser) via Family Sharing or volume purchasing. 2.2  You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Infusionist's prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application. 2.3  You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Infusionist's prior written consent). 2.4  You may not copy (excluding when expressly authorized by this license and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this license, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorized third parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the Licensed Application from the Devices before doing so. 2.5  Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages. 2.6  Licensor reserves the right to modify the terms and conditions of licensing. 2.7  Nothing in this license should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions. 3. TECHNICAL REQUIREMENTS 3.1  Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware. You are not granted rights to claim such an update. 3.2  You acknowledge that it is Your responsibility to confirm and determine that the app end-user device on which You intend to use the Licensed Application satisfies the technical specifications mentioned above. 4. MAINTENANCE AND SUPPORT 4.1  The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the App Store Overview for this Licensed Application. 4.2  Infusionist and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application. 5. USE OF DATA 5.1 You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy: 5.2 You acknowledge that the Licensor may periodically collect and use technical data and related information about your device, system, and application software, and peripherals, offer product support, facilitate the software updates, and for purposes of providing other services to you (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to you, as long as it is in a form that does not personally identify you. 6. USER-GENERATED CONTRIBUTIONS The Licensed Application does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or in the Licensed Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Licensed Application and through third-party websites or applications. As such, any Contributions you transmit may be treated in accordance with the Licensed Application Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that: 1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. 2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Licensed Application, and other users of the Licensed Application to use your Contributions in any manner contemplated by the Licensed Application and this License Agreement. 3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness or each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Licensed Application and this License Agreement. 4. Your Contributions are not false, inaccurate, or misleading. 5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. 6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). 7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. 8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. 10. Your Contributions do not violate any applicable law, regulation, or rule. 10. Your Contributions do not violate the privacy or publicity rights of any third party. 11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors. 12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. 13. Your Contributions do not otherwise violate, or link to material that violates, any provision of this License Agreement, or any applicable law or regulation. Any use of the Licensed Application in violation of the foregoing violates this License Agreement and may result in, among other things, termination or suspension of your rights to use the Licensed Application. 7. CONTRIBUTION LICENSE You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions of other feedback regarding the Licensed Application, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area in the Licensed Application. You are solely responsible for your Contributions to the Licensed Application and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. 8. LIABILITY 8.1 YOU EXPRESSLY ACKNOWLEDGE THAT USE OF THE LICENSED APPLICATION IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE LICENSED APPLICATION IS SUPPLIED ON AN “AS IS” AND “AS AVAILABLE“ BASIS. THE LICENSOR DOES NOT MAKE AND HEREBY DISCLAIMS ANY GUARANTEES, CONDITIONS, WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY OR OTHER TERMS AS TO: (A) ITS CONFORMITY, ACCURACY, CURRENTNESS, COMPLETENESS, RELIABILITY OR SECURITY (B) ITS SUITABILITY FOR A PARTICULAR USE; (C) IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT; (D) ITS MARKET VALUE; OR (E) YOUR SATISFACTION. LICENSOR DOES NOT WARRANT THAT THE LICENSED APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE LICENSED APPLICATION IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR SELECTING THE LICENSED APPLICATION TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE LICENSED APPLICATION. 8.2 YOU FURTHER EXPRESSLY ACKNOWLEDGE AND UNDERSTAND THAT THE LICENSED APPLICATION DOES NOT replace essential nursing assessment and observation of patients and is NOT a substitute for usual nursing care. All calculations are to be used to create the smart notifications and are not guaranteed, calculations should be confirmed via two health care providers and external calculation methods. 8.3 To the fullest extent permissible under applicable law, in no event will the Licensor be liable for loss or damage suffered in connection with the use of the Licensed Application or any related third-party service, including without limitation (a) all losses of any kind, whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation (whether innocent or negligent) or otherwise, (b) direct loss; (c) accidental loss, (d) incidental loss, (e) consequential loss, and (f) indirect loss. 8.4 Notwithstanding the aforementioned limitations of liability, Your sole remedy in the event of a dispute with the Licensor is to cease use of the Licensed Application; and if applicable, seek damages for your losses. The Licensor’s liability shall be limited to the refund (directly or indirectly through its channel partners or associated service providers) of the purchase price of the Licensed Application. In no event shall the Licensor, its affiliates, licensors, channel partners and associated service providers be liable for damages in excess of any amount you have paid to the Licensor for the product during the twelve (12) months immediately prior to the time your cause of action arose. 8.5 Nothing in this section 8 shall affect the Licensor’s liability for death or personal injury arising from its negligence, for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. 9. INDEMNITY 9.1 YOU HEREBY AGREE TO DEFEND, INDEMNIFY AND KEEP INDEMNIFIED THE LICENSOR AND ITS AFFILIATES, LICENSORS, CHANNEL PARTNERS AND ASSOCIATED SERVICE PROVIDERS AND THEIR SUBCONTRACTORS AGAINST ANY CLAIM OR ALLEGED CLAIMS, LIABILITIES, LOSSES DAMAGES AND ALL COSTS (INCLUDING LAWYERS’ FEES), DIRECTLY OR INDIRECTLY ATTRIBUTABLE TO YOUR FAULT AND/OR RESULTING FROM (A) A VIOLATION OF ANY PROVISION OF THIS EULA OR (B) YOUR USE OR MISUSE OF THE LICENSED APPLICATION. 9.2 The Licensor reserves the right to take sole responsibility, at its own expense, for conducting the defense of any claim for which You agreed to indemnify the Licensor. The provisions of this Section 9 shall remain in force after termination of this EULA. 10. LIMITED WARRANTY 10.1 The Licensor denies any warranty not expressly included herein. Licensor warrants that it uses all commercially reasonable efforts to ensure that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation. 10.2  No warranty is provided for the Licensed Application that is not executable on the device, that has been modified without authorization, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, either by Yourself or by third parties, or if there are any other reasons outside of Infusionist's sphere of influence that affect the executability of the Licensed Application. 10.3  You are required to inspect the Licensed Application immediately after installing it and notify Infusionist about issues discovered without delay by email provided in Product Claims. The defect report will be taken into consideration and further investigated if it has been emailed within 10 days after installation. 10.4  If we confirm that the Licensed Application is defective, Infusionist reserves a choice to remedy the situation either by means of solving the defect or substitute delivery. 10.5  In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty. 10.6  If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers.     11. PRODUCT CLAIMS Infusionist and the End-User acknowledge that Infusionist, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to: (i) product liability claims;     (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with Your Licensed Application’s use of the HealthKit and HomeKit. 12. LEGAL COMPLIANCE You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and that You are not listed on any US Government list of prohibited or restricted parties. 13. CONTACT INFORMATION For general inquiries, complaints, questions, or claims concerning the Licensed Application, please contact:         Infusionist Team Thunder Bay, Ontario P7B5W5 Canada 14. TERMINATION The License Agreement is valid until terminated by Infusionist or by You. Your rights under this license will terminate automatically and without notice from Infusionist if You fail to adhere to any term(s) of this license. Upon License termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.        15. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY In Accordance with Section 9 of the "Instructions for Minimum Terms of Developer's End-User License Agreement," Apple's subsidiaries shall be third-party beneficiaries of this End User License Agreement and — upon Your acceptance of the terms and conditions of this License Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this License Agreement against You as a third-party beneficiary thereof. 16. INTELLECTUAL PROPERTY RIGHTS This License Agreement confers no title or ownership in the Licensed Application and should not be construed as a sale of any rights in the Licensed Application. All title, ownership rights and intellectual property rights in and to the Licensed Application (including, without limitation, all text, graphics, music or sounds, all messages or items of information, names, themes, objects, scenery, costumes, effects, dialogues, slogans, places, characters, diagrams, concepts, choreographies, videos, audio-visual effects, domain names and any other elements which are part of the Licensed Application, individually or in combination) and any and all copies thereof are owned by the Licensor. Any reproduction or representation of the Licensed Application in any way and for any reason is prohibited without Licensor’s prior permission. Infusionist and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, Infusionist, and not the Services, will be solely responsible for the investigation, defense, settlement, and discharge or any such intellectual property infringement claims. 17. APPLICABLE LAW This License Agreement is governed by the laws of Canada excluding its conflicts of law rules. 18. MISCELLANEOUS 18.1  If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.                 18.2  This Agreement contains the entire understanding of the Parties with respect to their provision and use of the System and supersedes all prior agreements and understandings, oral or written, with respect to such matters.

Privacy Policy
bottom of page